Products

Frequently Asked Questions - FAQs

The Product FAQs section on the LA CASA DE LAS SETAS website provides detailed information about the characteristics of the products, prices, taxes and guarantees of the products we sell at La Casa de las Setas.

La Casa de las Setas is the largest online store of products related to mushrooms, truffles and mycology, where you can find a wide catalog of products that includes: equipment for searching for mushrooms and truffles (baskets, backpacks, knives, technical mountain clothing, dehydrators and dryers, etc.), gourmet products made with mushrooms and truffles (mushrooms and dehydrated foods, risottos and fideuás with mushrooms, oils, vinegars and liqueurs made with mushrooms, preserves, etc.), products for growing mushrooms (growing kits, alpacas and logs with mushrooms, mycorrhizal plants, mycelia and inocula, etc.), products made with medicinal mushrooms (supplements, extracts, cosmetics and dehydrated medicinal mushrooms, etc.).

At La Casa de las Setas we work exclusively with artisans, manufacturers and distributors of the best brands. Most of our products come from artisans and small national manufacturers. Direct dealings with artisans and manufacturers allow us to ensure the authenticity of the products, offering the largest range of mycological products online.

At La Casa de las Setas we offer a very wide selection of products related to mushrooms, truffles and nature. Every day we work to expand the catalog, integrating new brands and new references. If you cannot find a specific product, you can send an email to info@lacasadelassetas.com or contact us by phone at 964 09 66 80. We will try to find the product you indicate or we will take note of the reference to notify you when it is already available in our catalog, if possible.

Our products are made by expert craftsmen using top quality materials and have a 2-year warranty against manufacturing defects.

All prices that appear on our website include taxes (VAT - Vat).

The final purchase price is shown on the order form, indicating the amount corresponding to the applicable taxes according to the chosen destination country.

In relation to the value added tax (VAT), as a general rule, the tax rates of 21, 10 and 4% will be applied for the territory of the European Union where this tax is applicable. VAT will not be charged on sales to any other country in the world, however the customs systems of each country will apply the corresponding tax charges, which will be borne by the buyer.

The prices in dollars or other currencies shown on the website are the result of applying the daily exchange rate of that currency with respect to the euro, hence the possible fluctuations in prices. These prices are indicative.

Due to their special tax regime, purchases made by residents of the Canary Islands are exempt from paying VAT, although customs clearance costs and import taxes are not included in the price of the item or the shipping price, and must be paid at destination by the recipient of the merchandise.

Have you not found the answer to your question?

Contact us

Telephone and WhatsApp Customer Service hours are from 9:00 a.m. to 6:30 p.m. on non-holiday days, Monday to Friday.

Whatsapp

640267118

Email

info@lacasadelassetas.com

Customer Service

964096680 / 640267118