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Coupons and Promotions
Frequently Asked Questions - FAQs
The FAQ section on Coupons and Promotions on the LA CASA DE LAS SETAS website provides detailed information on how to use discount coupons in the purchasing process and what their usage characteristics are.
Discounts are valid for all customers, regardless of geographic location.
The Balearic Islands, Canary Islands, Ceuta, Melilla and all foreign countries are excluded from any promotion related to discounts or reductions in the cost of shipping costs.
No. Only one discount is allowed per order. If you have several codes in your customer account, you must choose one of them.
We only validate discounts for private customers. If you are a verified professional customer, you will NOT be able to use discount codes because you have already applied the discounts.
You must enter the discount code in the corresponding box on the payment page, clicking on “Do you have a discount code?”
You can see how the coupon is applied in the following video: https://youtu.be/hlHN3Tzx7eQ
You can never use more than one promotional coupon on the same purchase.
Have you not found the answer to your question?
Contact us
Telephone and WhatsApp Customer Service hours are from 9:00 a.m. to 6:30 p.m. on non-holiday days, Monday to Friday.