FAQs 2023

Wir haben Ihnen einen neuen Kundenservice zur Verfügung gestellt. Konsultationen zu Ihrer Bestellung, Ansprüchen, Änderungen, Rückgaben, ... auch von hier aus können Sie unsere Spezialisten kontaktieren, um Fragen zu lösen.

Unser Kundendienstplan lautet wie folgt:

Montag bis Donnerstag von 9:30 bis 14.00 Uhr und von 16:00 bis 19:00 Uhr Freitag von 9:30 bis 14.00 Uhr

Samstags, sonntags und feiertage: geschlossen

Wenn Sie uns außerhalb dieses Zeitplans kontaktieren, werden wir so schnell wie möglich reagieren, aber bereits in unserem üblichen Zeitplan

Hier finden Sie die Antworten auf die meisten Zweifel, die darauf ergeben werden können, wie eine Bestellung, Zahlungen, Garantien, die Erstellung von Sendungen oder die Verwaltung von Vorfällen erfolgen können.

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Unter den mehr als 4.000 Referenzen unseres Katalogs gibt es einige, die aufgrund ihrer Dimensionen oder ihres Gewichts den internationalen Versand nicht zu tun haben. Wenn Sie Fragen zum Senden in Ihr Land haben, können Sie uns, info@lacasadellassetas.com, in Bezug auf die Verfügbarkeit einiger Produkte für internationale Sendungen kontaktieren."},{"tab_title":"Wie bestelle ich?","tab_content":"Diese Seite ist für den Kauf von Artikeln so einfach wie möglich ausgelegt. Wenn Sie Fragen haben, schreiben wir unter den Schritten, um einen korrekten Kauf zu erzielen: Geben Sie https://lacasadelassetas.com ein. Wählen Sie den Betrag des gewünschten Artikel im Produktfeld, in dem eine Nummer standardmäßig angezeigt wird. Klicken Sie auf die Schaltfläche, auf der Sie \"zum Korb hinzufügen\" und warten, bis das Bestätigungsfenster angezeigt wird. Wenn Sie alles haben, was Sie kaufen möchten, gehen Sie in den Wagen. 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Das zurückgegebene Produkt hat das freie Senden der ersten Bestellung, die, die, die, die, die, die, die, die, die, die, die, die, die Der Versandbetrag wird von der Höhe der Rendite abgezogen."},{"tab_title":"Wie lautet die Adresse, um die Bestellung zurückzugeben?","tab_content":"Die Lieferadresse für die Rückkehr lautet: LA CASA DE LAS SETAS C/ San Roque 3, BAJO IZQU. 12004 Castellón. Telf 640267118. Return muss durch Messaging durchgeführt werden. Wir werden keine Produkte von Produkten akzeptieren, die weder in diese Richtung geliefert werden, noch diejenigen, die in anderen Adressen (zum Beispiel in einer Post) gesammelt werden müssen ist defekt, beschädigt oder in schlecht"},{"tab_title":"Unter welchen Bedingungen sollte ich eine Bestellung zurückgeben?","tab_content":"Alle Waren müssen zurückgegeben werden, ohne dass sie verwendet wurden, und in seiner ursprünglichen Verpackung (falls vorhanden) in perfektem Zustand und geschützt, damit sie nicht mit Versiegelungs- oder Klebertransportbändern empfangen wird. Andernfalls sind Sie für die Abschreibung verantwortlich."},{"tab_title":" WAS IST DIE FRIST FÜR RÜCKGABE ODER UMTAUSCH ZU WEIHNACHTEN?","tab_content":"Die Rückkehrzeit wird zum Zeitpunkt von Blackfriday und Weihnachten verlängert, da viele Menschen zu Beginn des Monats Einkäufe tätigen oder den Umsatz von Black Friday ausnutzen. 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